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Publication Date 01/07/2014         Volume. 6 No. 6   
Information to Pharmacists


From the desk of the editor

Welcome to the July 2014 homepage edition of i2P (Information to Pharmacists) E-Magazine.
At the commencement of 2014 i2P focused on the need for the entire profession of pharmacy and its associated industry supports to undergo a renewal and regeneration.
We are now half-way through this year and it is quite apparent that pharmacy leaders do not yet have a cohesive and clear sense of direction.
Maybe the new initiative by Woolworths to deliver clinical service through young pharmacists and nurses may sharpen their focus.
If not, community pharmacy can look forward to losing a substantial and profitable market share of the clinical services market.
Who would you blame when that happens?
But I have to admit there is some effort, even though the results are but meagre.
In this edition of i2P we focus on the need for research about community pharmacy, the lack of activity from practicing pharmacists and when some research is delivered, a disconnect appears in its interpretation and implementation.

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News Flash

Newsflash Updates for July 2014

Newsflash Updates

Regular weekly updates that supplement the regular monthly homepage edition of i2P. 
Access and click on the title links that are illustrated

Comments: 1

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Feature Contribution

Woolworths Pharmacy - Getting One Stage Closer

Neil Johnston

It started with “tablet” computers deployed on shelves inside the retailer Coles, specifically to provide information to consumers relating to pain management and the sale of strong analgesics.
This development was reported in i2P under the title Coles Pharmacy Expansion and the Arid PGA Landscape”
In that article we reported that qualified information was a missing link that had come out of Coles market research as the reason to why it had not succeeded in dominating the pain market.
Of course, Woolworths was working on the same problem at the same time and had come up with a better solution - real people with good information.

Comments: 5

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Intensive Exposition without crossing over with a supermarket

Fiona Sartoretto Verna AIAPP

Editor's Note: The understanding of a pharmacy's presentation through the research that goes into the design of fixtures and fittings that highlight displays, is a never-ending component of pharmacy marketing.
Over the past decade, Australian pharmacy shop presentations have fallen behind in standards of excellence.
It does not take rocket science - you just have to open your eyes.
Recently, our two major supermarkets, Woolworths and Coles, have entered into the field of drug and condition information provision - right into the heartland of Australian Pharmacy.

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The sure way to drive business away

Gerald Quigley

I attended the Pregnancy, Baby and Children’s Expo in Brisbane recently.
What an eye and ear opening event that was!
Young Mums, mature Mums, partners of all ages, grandparents and friends……...many asking about health issues and seeking reassurances that they were doing the right thing.

Comments: 1

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‘Marketing Based Medicine’ – how bad is it?

Baz Bardoe

It should be the scandal of the century.
It potentially affects the health of almost everyone.
Healthcare providers and consumers alike should be up in arms. But apart from coverage in a few credible news sources the problem of ‘Marketing Based Medicine,’ as psychiatrist Dr Peter Parry terms it, hasn’t as yet generated the kind of universal outrage one might expect.

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Community Pharmacy Research - Are You Involved?

Mark Coleman

Government funding is always scarce and restricted.
If you are ever going to be a recipient of government funds you will need to fortify any application with evidence.
From a government perspective, this minimises risk.
I must admit that while I see evidence of research projects being managed by the PGA, I rarely see community pharmacists individually and actively engaged in the type of research that would further their own aims and objectives (and survival).

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Organisational Amnesia and the Lack of a Curator Inhibits Cultural Progress

Neil Johnston

Most of us leave a tremendous impact on pharmacies we work for (as proprietors, managers, contractors or employees)—in ways we’re not even aware of.
But organisational memories are often all too short, and without a central way to record that impact and capture the knowledge and individual contributions, they become lost to time.
It is ironic that technology has provided us with phenomenal tools for communication and connection, but much of it has also sped up our work lives and made knowledge and memory at work much more ephemeral.

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Academics on the payroll: the advertising you don't see

Staff Writer

This article was first published in The Conversation and was written by Wendy Lipworth, University of Sydney and Ian Kerridge, University of Sydney
In the endless drive to get people’s attention, advertising is going ‘native’, creeping in to places formerly reserved for editorial content. In this Native Advertising series we find out what it looks like, if readers can tell the difference, and more importantly, whether they care.
i2P has republished the article as it supports our own independent and ongoing investigations on how drug companies are involved in marketing-based medicine rather than evidence-based medicine.

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I’ve been thinking about admitting wrong.

Mark Neuenschwander

Editor's Note: This is an early article by Mark Neuenschwander we have republished after the soul-searching surrounding a recent Australian dispensing error involving methotrexate.
Hmm. There’s more than one way you could take that, huh? Like Someday when I get around to it (I’m not sure) I may admit that I was wrong about something. Actually, I’ve been thinking about the concept of admitting wrong. So don’t get your hopes up. No juicy confessions this month except that I wish it were easier for me to admit when I have been wrong or made a mistake.
Brian Goldman, an ER physician from Toronto, is host of the award-winning White Coat, Black Art on CBC Radio and slated to deliver the keynote at The unSUMMIT for Bedside Barcoding in Anaheim this May. His TED lecture, entitled, “Doctors make mistakes. Can we talk about it?” had already been viewed by 386,072 others before I watched it last week.

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Dispensing errors – a ripple effect of damage

Kay Dunkley - BPharm, Grad Dip Hosp Pharm, Grad Dip Health Admin, MPS, MSHPA

Most readers will be aware of recent publicity relating to dispensing errors and in particular to deaths caused by methotrexate being incorrectly packed in dose administration aids.
The Pharmacy Board of Australia (PBA), in its Communique of 13 June 2014, described a methotrexate packing error leading to the death of a patient and noted “extra vigilance is required to be exercised by pharmacists with these drugs”.
This same case was reported by A Current Affair (ACA) in its program on Friday 20 June

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Take a vacation from your vocation

Harvey Mackay

Have you ever had one of those days when all you could think was, “Gosh, do I need a vacation.”
Of course you have – because all work and no play aren’t good for anyone.
A vacation doesn’t have to be two weeks on a tropical island, or even a long weekend at the beach. 
A vacation just means taking a break from your everyday activities. 
A change of pace. 
It doesn’t matter where.
Everyone needs a vacation to rejuvenate mentally and physically. 
But did you also know that you can help boost our economy by taking some days off? 
Call it your personal stimulus package.

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Explainer: what is peer review?

Staff Writer

This article was first published in the Conversation. It caught our eye because "peer review" it is one of the standards for evidence-based medicines that has also been corrupted by global pharma.
The article is republished by i2P as part of its ongoing investigation into scientific fraud and was writtenby Andre Spicer, City University London and Thomas Roulet, University of Oxford
We’ve all heard the phrase “peer review” as giving credence to research and scholarly papers, but what does it actually mean?
How does it work?
Peer review is one of the gold standards of science. It’s a process where scientists (“peers”) evaluate the quality of other scientists' work. By doing this, they aim to ensure the work is rigorous, coherent, uses past research and adds to what we already knew.
Most scientific journals, conferences and grant applications have some sort of peer review system. In most cases it is “double blind” peer review. This means evaluators do not know the author(s), and the author(s) do not know the identity of the evaluators.
The intention behind this system is to ensure evaluation is not biased.
The more prestigious the journal, conference, or grant, the more demanding will be the review process, and the more likely the rejection. This prestige is why these papers tend to be more read and more cited.

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Dentists from the dark side?

Loretta Marron OAM BSc

While dining out with an elderly friend, I noticed that he kept his false tooth plate in his shirt pocket. He had recently had seven amalgam-filled teeth removed, because he believed that their toxins were making him sick; but his new plate was uncomfortable. He had been treated by an 'holistic dentist'. Claiming to offer a "safe and healthier alternative" to conventional dentistry, are they committed to our overall health and wellbeing or are they promoting unjustified fear, unnecessarily extracting teeth and wasting our money?

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Planning for Profit in 2015 – Your key to Business Success

Chris Foster

We are now entering a new financial year and it’s a great time to reflect on last year and highlight those things that went well and those that may have impacted negatively in the pursuit of your goals.
It's also a great to spend some time re-evaluating your personal and business short, medium and long term goals in the light of events over the last year.
The achievement of your goals will in many cases be dependent on setting and aspiring to specific financial targets. It's important that recognise that many of your personal goals will require you to generate sufficient business profits to fund those aspirations

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ReWalk™ Personal Exoskeleton System Cleared by FDA for Home Use

Staff Writer

Exoskeleton leader ReWalk Robotics announced today that the U.S. Food and Drug Administration has cleared the company’s ReWalk Personal System for use at home and in the community.
ReWalk is a wearable robotic exoskeleton that provides powered hip and knee motion to enable individuals with Spinal Cord Injury (SCI) to stand upright and walk.
ReWalk, the only exoskeleton with FDA clearance via clinical studies and extensive performance testing for personal use, is now available throughout the United States.

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Attracting and Retaining Great People

Barry Urquhart

Welcome to the new financial year in Australia.
For many in business the past year has been described as a challenging period.
Adjectives are a key feature of the English language.  In the business lexicon their use can be, and often is evocative and stimulate creative images.  But they can also contribute to inexact, emotional perceptions.
Throughout the financial pages of newspapers and business magazines adjectives abound.
References to “hot” money draw attention and comment.  The recent wave of funds from Chinese investors, keen to remove their wealth from the jurisdiction and control of government regulations is creating a potential property bubble in Australia.

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Updating Your Values - Extending Your Culture

Neil Johnston

Pharmacy culture is dormant.
Being comprised of values, unless each value is continually addressed, updated or deleted, entire organisations can stagnate (or entire professions such as the pharmacy profession).
Good values offer a strong sense of security, knowing that if you operate within the boundaries of your values, you will succeed in your endeavours.

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Evidence-based medicine is broken. Why we need data and technology to fix it

Staff Writer

The following article is reprinted from The Conversation and forms up part of our library collection on evidence-based medicines.
At i2P we also believe that the current model of evidence is so fractured it will never be able to be repaired.
All that can happen is that health professionals should independently test and verify through their own investigations what evidence exists to prescribe a medicine of any potency.
Health professionals that have patients (such as pharmacists) are ideally placed to observe and record the efficacy for medicines.
All else should confine their criticisms to their evidence of the actual evidence published.
If there are holes in it then share that evidence with the rest of the world.
Otherwise, do not be in such a hurry to criticise professions that have good experience and judgement to make a good choice on behalf of their patients, simply because good evidence has not caught up with reality.

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Laropiprant is the Bad One; Niacin is/was/will always be the Good One

Staff Writer

Orthomolecular Medicine News Service, July 25, 2014
Laropiprant is the Bad One; Niacin is/was/will always be the Good One
by W. Todd Penberthy, PhD

(OMNS July 25, 2014) Niacin has been used for over 60 years in tens of thousands of patients with tremendously favorable therapeutic benefit (Carlson 2005).
In the first-person NY Times best seller, "8 Weeks to a Cure for Cholesterol," the author describes his journey from being a walking heart attack time bomb to a becoming a healthy individual.
He hails high-dose niacin as the one treatment that did more to correct his poor lipid profile than any other (Kowalski 2001).

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Culture Drive & Pharmacy Renewal

Neil Johnston

Deep within all of us we have a core set of values and beliefs that create the standards of behaviour that we align with when we set a particular direction in life.
Directions may change many times over a lifetime, but with life experiences and maturity values may increase in number or gain greater depth.
All of this is embraced under one word – “culture”.
When a business is born it will only develop if it has a sound culture, and the values that comprise that culture are initially inherent in the business founder.
A sound business culture equates to a successful business and that success is often expressed in the term “goodwill” which can be eventually translated to a dollar value.

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ReWalk™ Personal Exoskeleton System Cleared by FDA for Home Use

Staff Writer

Exoskeleton leader ReWalk Robotics announced today that the U.S. Food and Drug Administration has cleared the company’s ReWalk Personal System for use at home and in the community.
ReWalk is a wearable robotic exoskeleton that provides powered hip and knee motion to enable individuals with Spinal Cord Injury (SCI) to stand upright and walk.
ReWalk, the only exoskeleton with FDA clearance via clinical studies and extensive performance testing for personal use, is now available throughout the United States.

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Pharmacy 2014 - Pharmacy Management Conference

Neil Johnston

The brave new world of health and wellness is not the enemy of Pharmacy, it is its champion.
Australian futurist, Morris Miselowski, one of the world's leading business visionaries, will present the Opening Keynote address on Pharmacy's Future in the new Health and Wellness Landscape at 2.00pm on Wednesday July 30.
Morris believes the key to better health care could already be in your pocket, with doctors soon set to prescribe iPhone apps, instead of pills.
Technology will revolutionise the health industry - a paradigm shift from healthcare to personal wellness.
Health and wellness applications on smartphones are already big news, and are dramatically changing the way we manage our personal health and everyday wellness.

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Generation and Application of Community Pharmacy Research

Neil Johnston

Editor’s Note: We have had a number of articles in this issue relating to pharmacy research.
The PGA has conducted a number of research initiatives over the years, including one recently reported in Pharmacy News that resulted from an analysis of the QCPP Patient Questionnaire.
Pharmacy Guild president, George Tambassis, appears to have authored the article following, and there also appears to be a disconnect between the survey report and its target audience illustrated by one of the respondent comments published.
I have asked Mark Coleman to follow through, elaborate and comment:

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Previous Articles

Neil Johnston

articles by this author...

Neil Johnston is a pharmacist who trained as a management consultant. He was the first consultant to service the pharmacy profession and commenced practice as a full time consultant in 1972, specialising in community pharmacy management, pharmacy systems, preventive medicine and the marketing of professional services. He has owned, or part-owned a total of six pharmacies during his career, and for a decade spent time both as a clinical pharmacist and Chief Pharmacist in the public hospital system. He has been editor of i2P since 2000.

Pharmacy’s Future Professional Services - Volume 1 Number 6

Advancing Self Care - Volume 1 Number 7

Dispensing errors and criminality - Volume 2 Number 2

Roadmap to Ruin - Volume 2 Number 2

Audit Your Future - Volume 2 Number 3

Primary Health Care Organisations - What's in it for Pharmacy? - Volume 2 Number 3

PSA Future of Pharmacy-Technicians to manage dispensing - Volume 2 Number 5

Do the Maths - 1200 Graduates a Year and Increasing - Volume 2 Number 5

NAPE begs more questions than answers- for the moment - Volume 2 Number 5

In the midst of change – everything remains the same - Volume 2 Number 6

Complementary Medicines Surveyed - Volume 2 Number 7

Exploring New Horizons - Volume 2 Number 8

The Right to Die - Volume 2 Number 8

Genetically Modified Plants and Animals - What Will be the Impact on Human Health - Volume 2 Number 9

New RFID Tags Could Mean No Waits at the Cash Register - Volume 2 Number 9

Mandatory Education- a View with Darley's Law Applied - Volume 2 Number 9

Roger Corbett – Is Community Pharmacy back in his sights? - Volume 2 Number 9

Accelerated Decline- The Pharmacy Profession finds itself on Skid Row - Volume 2 Number 10

GP Consortia, Medicare Locals - So What's it all About? - Volume 2 Number 10

UK & Australia – a Parallel Problem for Pharmacy in both Countries - Volume 2 Number 10

Do Patients Value Nurse Prescribing? - Volume 2 Number 10

Responsible Self Care - Volume 2 Number 11

Pfizer Shatters Wholesaler Expectations - Volume 2 Number 11

Planning for Pfizer Changes - Volume 2 Number 11

The Pfizer-Wholesaler Tussle - Time to Get "Down & Dirty"? - Volume 2 Number 11

PFIZERWATCH – Understanding Why Pfizer Deals Direct - Volume 2 Number 11

Wholesalers Fire First Shots - Volume 2 Number 11

Restrictive Distribution Services Will Increase- Time to Reorganise - Volume 3 Number 1

Pharmedia - The PGA Role in Pfizer's Disruptive New Business Model - Volume 3 Number 1

Young Pharmacists – Undergo Metamorphosis to Solve Ownership Problems - Volume 3 Number 1

Are You Being Served or Where Have all the Customers Gone? - Volume 3 Number 1

Clinical Pharmacist Roles Surging Ahead in US - Volume 3 Number 2

The IT Can of Worms in NSW - Volume 3 Number 2

A Can of Worms- The Story Continues - Volume 3 Number 2

Pharmacists - Do They Need Acting Lessons? - Volume 3 Number 2

Community Pharmacy Under Attack - Volume 3 Number 2

Wholesaler Guarantees Lose Value. - Volume 3 Number 2

Pharmacy Clinics Becoming a Reality - Volume 3 Number 3

Pharmacists can help prevent Lyme disease - Volume 3 Number 3

Analysis: The Pharmacy Alliance & API Dispute - Volume 3 Number 3

The Physician Assistant - Volume 3 Number 3

Reviewing Supply Chain Associated costs - Volume 3 Number 4

Ideas on Drug Addiction Interventions - Volume 3 Number 4

Lifestyle Prescriptions – a Healthy Marketing Approach - Volume 3 Number 4

Pharmacist and GP Collaboration - the Necessity for Improvement - Volume 3 Number 4

A Fresh Look at Health Insurance - Volume 3 Number 5

Medicare Locals - What's in it for Pharmacy? - Volume 3 Number 5

Medicare Locals - The Devil is in the Detail...and there are no Details - Volume 3 Number 5

Walmart, Small Pharmacies and Building Back Growth. - Volume 3 Number 5

Prescription Pricing Models - Volume 3 Number 6

Unlabelled Cigarettes - the Next Logical Step After That - Volume 3 Number 6

Baby Boomers progressing to old age - Volume 3 Number 6

Direct Distribution - the story continues to unfold - Volume 3 Number 7

Financial Stresses in Pharmacy - It's Part of a Cycle - Volume 3 Number 8

PHARMEDIA: PCEHR - A Fight for Control? - Volume 3 Number 8

Direct Distribution - Time for Government to act - Volume 3 Number 8

Pharmacy Leaders Need Courage- a View of the Blackmore's Controversy - Volume 3 Number 9

Pharmedia - Blackmore's Ignite an Inflammatory Debate - Volume 3 Number 9

PGA has a “re-think” - Volume 3 Number 9

Evidence Based Medicines+Evidence Based Care and the Exercise of Clinical Judgement = Evidence Based Practice - Volume 3 Number 9

Pharmacy Pressure Points - Are They are Building out of Balance? - Volume 3 Number 9

A Major Retail Advance - Volume 3 Number 10

The Health Village Concept - Volume 3 Number 10

Integrity - the word keeps appearing in a pharmacy context - Volume 3 Number 10

Walmart Launches New Mobile Apps - Volume 3 Number 10

Chemist Warehouse and the PGA prepare for Open Warfare - Volume 3 Number 10

The Face of Pharmacy's Moral and Financial Bankruptcy - Volume 3 Number 10

A TGA-Managed Database of Fully Evaluated Complementary Medicines Evidence – a Real Possibility - Volume 3 Number 11

NAPSA and the PGA - Volume 3 Number 11

Where is the Best Future Business Model for Pharmacy? - Volume 3 Number 11

Pharmacy Needs a Peak Body - Volume 3 Number 11

Come to Shop – Return to Learn - Volume 3 Number 11

Nicola Roxon’s Parting Advice - Volume 3 Number 11

Drug Shortages Require Urgent Government Intervention - Volume 3 Number 11

Friends of Science in Medicine - Volume 4 Number 1

Does the PGA Really Represent its Members - Volume 4 Number 1

Revive, Renew and Refresh – the Clinical Cycle is Starting - Volume 4 Number 1

Con Berbatis Prepares for Retirement - Volume 4 Number 2

The Journey to Professional Services - Volume 4 Number 2

Pharmedia: Oversighting Continued Medication - Volume 4 Number 2

Pharmacy Renewal-Will it be Modelled on Price or Service? - Volume 4 Number 2

Let’s get moving – Pharmacy Renewal Needed ASAP! - Volume 4 Number 2

Pharmedia- The Pharmacy Confidence Barometer - Volume 4 Number 3

Australian Pharmacy Clinical Services Development Not Moving Fast Enough. - Volume 4 Number 3

Professional Services Design- Don't Follow the Leader - Volume 4 Number 3

Cancer Research Found to be Faulty - Volume 4 Number 3

Know Your Rights - and Fight for your Life - Volume 4 Number 4

An Evidence-Based Conversation Between Ken Harvey, Gerald Quigley and Neil Johnston - Volume 4 Number 4

An Evidence-Based Conversation Between Ken Harvey, Gerald Quigley and Neil Johnston- Part 2 - Volume 4 Number 4

Friends of Science Fiction in Medicine - Volume 4 Number 4

Share an Innovative Future Direction - Volume 4 Number 5

Pharmedia: Patients won't swap GPs for pharmacist consults - Volume 4 Number 5

Call for urgent paradigm shift to bring nutrition into medicine - Volume 4 Number 5

Pharmacy Clinical Spaces - Volume 4 Number 5

Pharma & Wholesaler - Invading Community Pharmacy - Volume 4 Number 5

The Third Industrial Revolution – Digital Manufacturing Coming to a Pharmacy Near You - Volume 4 Number 5

A New Clinical Opportunity on the Horizon - Volume 4 Number 6

Patient Aggression Linked to Increase in Dispensing Errors - Volume 4 Number 6

Largest Health Care Fraud Settlement in U.S. History - Volume 4 Number 6

Farcical Fraud in Medicine - Volume 4 Number 6

Get Disruptive…not Disrupted - Volume 4 Number 6

Conflict of Interest Potential - Volume 4 Number 7

Digital Medicines: Shifting the care paradigm - Volume 4 Number 7

Why Pharmacists Don’t Get on with the Job - Volume 4 Number 7

The Importance of Goodwill, Professional Service Development and Social Media Drivers - Volume 4 Number 7

The Health Legacy of Nicola Roxon - Volume 4 Number 8

How is Your Bedside Manner? - Volume 4 Number 8

Leadership.... A Scarce Resource Getting Scarcer - Volume 4 Number 9

Pharmedia: Escalating Bankruptcies Have an Underlying Cause - Volume 4 Number 9

Countdown Pharmacy (Woolworths NZ) - A Preliminary Analysis - Volume 4 Number 9

Pharmacy Prescribing Will Expand - Volume 4 Number 10

Picking up the Pieces - Volume 4 Number 10

Tell Your Story - Volume 4 Number 10

Slow Medicine, Slow Foods - Concepts for Future Good Health - Volume 4 Number 11

The Ten Top Issues we need to think about in 2013 - Volume 4 Number 11

A Basic Right to Good Health - Volume 4 Number 11

Understanding the Elements of a Paid Pharmacy Clinical Service - Volume 4 Number 11

Supporting Senior Pharmacists - Volume 4 Number 11

The Workplace Future - Volume 4 Number 11

A Model For Clinical Pharmacist Communication - Volume 4 Number 11

Sense About Science – or Up To Your Ankles in Waste Water - Volume 5 Number 1

Pharmedia - The Vaccine Poll Hijacked by Pharmacists? - Volume 5 Number 1

Part one -HMR Evolution - Volume 5 Number 1

Part two - Fixing the HMR Flaws - Volume 5 Number 1

Part three - a Better Umbrealla Organisation - Volume 5 Number 1

Clinical and Consultant Pharmacy - Perspectives on Leadership and Branding - Volume 5 Number 2

Pharmedia- The Hype Surrounding Doctor Shortages - Volume 5 Number 2

Coles Pharmacy Expansion and the Arid PGA Landscape - Volume 5 Number 2

Telling a Patient’s Story - Volume 5 Number 2

Community Pharmacy- the Next Industry to Take a Fall? - Volume 5 Number 3

Virtual Retail Spaces - Transitioning to Elastic Environments - Volume 5 Number 3

Health Insurance to Find Itself Back in the Pharmacy Service Mix - Volume 5 Number 3

Over The Horizon - Financial & Market Planning - Volume 5 Number 3

Pharmedia- Adding Professional Services to a community Pharmacy environment - Volume 5 Number 4

The Call For Unity - Volume 5 Number 5

Vaccination Warfare - With Already High Rates What is the Issue? - Volume 5 Number 5

Vaccination Intensity - Volume 5 Number 6

Marketing Professional Services For a Fee- How are you Travellng? - Volume 5 Number 6

The Vaccine Court - Weighing all the Evidence - Volume 5 Number 6

Adjusting the Community Pharmacy Business Model to Accommodate Clinical Services - Volume 5 Number 7

A Consumer Coalition That is Disruptive and Deceptive - Volume 5 Number 7

Disinformation and Reasonable Doubt - Volume 5 Number 8

Primary Care – Taking the High Ground Again - Volume 5 Number 8

ISDS Inter-Country Agreements - The Next Battle to Face - Volume 5 Number 8

Access all Areas - Is This a Positive for Pharmacy? - Volume 5 Number 9

AMA Predictably Reacts to Grattan Institute Primary Care Plan - Volume 5 Number 9

3D Printing Will Change the Face of Medicine and Pharmacy - Volume 5 Number 9

Roadblocks in Clinical Services Provision - Volume 5 Number 10

Multi-Professional Prescribing- The AMA Lost Out - Volume 5 Number 10

What Replaced Kodak? - Volume 5 Number 10

PGA Moves Into Primary Care - Volume 5 Number 11

A Tribute to Nelson Mandela - Volume 5 Number 11

Primary Health Care Teams – Will Community Pharmacists be Participants? - Volume 5 Number 11

Monoculture Pharmacy - How to Rise Above It - Volume 5 Number 11

Gradually, and Then Suddenly- a Lesson in Life - Volume 5 Number 11

Leadership is a State of Mind - Volume 5 Number 11

Building a Clinical Space- Privacy Without Heaviness. - Volume 6 Number 1

Clinical Recording Systems - Awareness Building for Need to Design an Opposite to a Dispensing System - Volume 6 Number 1

Medication Reviews Price-Capped - the Explosion Being Felt Nationwide - Volume 6 Number 1

The "Knee-capping" of HMR Services - Volume 6 Number 2

GP's Have Similar Delivery Problems in Primary Health Care - Volume 6 Number 2

Does this present an opportunity? - Volume 6 Number 3

Cash Flow is Paramount - the Rotten Fish Problem - Volume 6 Number 3

Clinical Pharmacists Should Adopt Patient Biometric Systems - Volume 6 Number 3

Healthpoints Systems and Profesional Development - Volume 6 Number 3

Potholes and Winning Posts - Volume 6 Number 3

Crisis Times Upon Us - Look at the Aldi Business Model - Volume 6 Number 4

Amateur Hour with the Commission of Audit - Volume 6 Number 4

What a Good Idea! - Volume 6 Number 4

eHealth on the move again - Volume 6 Number 4

The Need To Get Brand “Pharmacy’s” Story Right – and Up To Date - Volume 6 Number 5

Pharmacy is Central to Primary Health Care and Self-Care - Volume 6 Number 5

Organisational Amnesia and the Lack of a Curator Inhibits Cultural Progress - Volume 6 Number 6

Woolworths Pharmacy - Getting One Stage Closer - Volume 6 Number 6

Culture Drive & Pharmacy Renewal - Volume 6 Number 6

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